Privacy Notice

Last Updated: August 2025

At Relentless Pursuit Therapy & Consulting, a licensed clinical social worker corporation (“RPTC,” “we,” “us,” or “our”), we believe in the transformative power of creating healing-centered spaces for adolescents, adults, and families. This Privacy Notice (“Notice”) applies to the processing of personal information by RPTC and our affiliates including on our website available at www.rptherapyco.com and our other online or offline offerings which link to, or are otherwise subject to, this Privacy Notice (collectively, the “Services”). 

We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Notice regularly to stay informed about our information practices and the choices available to you.

Special Note to RPTC Patients and Potential Patients:  When you visit our website or inquire about or enroll in our Services, we may collect information identifying you and relates to your past, present, or future physical or mental health, treatment and services received, and payment for such treatment and services. This information may be considered protected health information (“PHI”) protected by the Health Insurance Portability and Accountability Act of 1996 (as amended) and the Health Information Technology for Economic and Clinical Health Act (collectively, “HIPAA”).  If you receive care from us, this Notice describes how we collect, use, and share your non-PHI personal information and is separate from and in addition to our HIPAA Notice of Privacy Practices describing how we use and disclose your PHI.

1. PERSONAL INFORMATION WE COLLECT

2. HOW WE USE PERSONAL INFORMATION

3. HOW WE DISCLOSE PERSONAL INFORMATION

4. YOUR PRIVACY CHOICES

5. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

6. CHILDREN’S PERSONAL INFORMATION

7. THIRD-PARTY WEBSITES/APPLICATIONS

8. CONTACT US

1. PERSONAL INFORMATION WE COLLECT

We collect personal information you provide to us, personal information we collect automatically when you use the Services, and personal information from third-party sources, as described below.

  1. Personal Information You May Provide to Us Directly

We may collect personal information you provide to us.

  • Account Information. We may collect personal information in connection with the creation or administration of your account. This personal information may include, but is not limited to, your name, email address, phone number, and other information you store with your account.

  • Payments. We may collect personal information and details associated with your payments. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but we may receive information associated with your payment card information (e.g., your billing details).

  • Your Communications with Us. We, and our service providers, may collect the information you communicate to us, such as through email. 

  • Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.

  • Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

  1. Personal Information Collected Automatically

We may collect personal information automatically when you use the Services. 

  1. Device Information. We may collect personal information about your device, such as your Internet protocol (IP) address, user settings, cookie identifiers, other unique identifiers, browser or device information, Internet service provider, and location information (including, as applicable, approximate location derived from IP address and precise geo-location information).

  1. Usage Information. We may collect personal information about your use of the Services, such as the pages you visit, items for which you search, the types of content you interact with, information about the links you click, the frequency and duration of your activities, and other information about how you use the Services.

  1. Cookie Notice (and Other Technologies). We, as well as third parties, may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect personal information through your use of the Services.

  • Cookies. Cookies are small text files stored in device browsers.

  • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in the Services collecting personal information about use of or engagement with the Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

See “Your Privacy Choices” below to understand your choices regarding these Technologies.

  1. Personal Information Collected from Third Parties

    We may collect personal information about you from third parties.  For example, if you access the Services using a Third-Party Service (defined below), we may collect personal information about you from that Third-Party Service you have made available via your privacy settings. 

2. HOW WE USE PERSONAL INFORMATION 

We use personal information for a variety of business purposes, including to provide the Services, for administrative purposes, and to provide you with information about offerings and events we believe may interest you, as described below.

  1. Provide the Services 

We use personal information to fulfill our contract with you and provide the Services, such as:

  • Managing your information;

  • Providing access to certain areas, functionalities, and features of the Services;

  • Answering requests for support; 

  • Communicating with you; 

  • Sharing personal information with third parties as needed to provide the Services; 

  • Processing your financial information and other payment methods for Services purchased; and 

  • Allowing you to register for events. 

  1. Administrative Purposes 

We use personal information for various administrative purposes, such as: 

  • Pursuing our legitimate interests such as direct marketing, research, and development (including marketing research), network and information security, and fraud prevention;

  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;

  • Carrying out analytics; 

  • Measuring interest and engagement in the Services; 

  • Improving, upgrading, or enhancing the Services; 

  • Developing new products and services;

  • Creating de-identified and/or aggregated information. If we create or receive de-identified information, we will not attempt to reidentify such information, unless permitted by, or required to comply with, applicable laws; 

  • Ensuring internal quality control and safety;

  • Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Notice;

  • Debugging to identify and repair errors with the Services;

  • Auditing relating to interactions, transactions, and other compliance activities;

  • Enforcing our agreements and policies; and

  • Carrying out activities that are required to comply with our legal obligations.

  1. Marketing 

We may use personal information to tailor and provide you with marketing and other content. We may provide you with these materials as permitted by applicable law. 

California Shine the Light:  If you are a California resident, you may annually submit a request to us to find out whether we have shared your personal information with third parties for the third parties’ direct marketing purposes. If you would like to submit such a request, please “Contact Us.”

If you have any questions about our marketing practices, you may contact us at any time as set forth in “Contact Us” below.

  1. With Your Consent or Direction 

We may use personal information for other purposes clearly disclosed to you at the time you provide personal information, with your consent, or as otherwise directed by you.

3. HOW WE DISCLOSE PERSONAL INFORMATION 

We disclose personal information to third parties for a variety of business purposes, including to provide the Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

  1. Disclosures to Provide the Services

We may disclose any of the personal information we collect to the categories of third parties described below. 

  • Service Providers. We may disclose personal information to third-party service providers assisting us with the provision of the Services. This may include, but is not limited to, service providers providing us with hosting, customer service, analytics, marketing services, IT support, and related services. In addition, personal information and chat communications may be disclosed to service providers helping provide our chat features.


    Some of the service providers we may use include Google Analytics. For more information about how Google uses your personal information, please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your personal information, please click here.

  • Third-Party Services You Share or Interact With. The Services may link to or allow you to interface, interact, share information with, direct us to share information with, access and/or use third-party websites, applications, services, products, and technology (each a “Third-Party Service”).

    Any personal information shared with a Third-Party Service will be subject to the Third-Party Service’s privacy policy. We are not responsible for the processing of personal information by Third-Party Services.

  • Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information with business partners with whom we jointly offer products or services. Once your personal information is shared with our business partner, it will also be subject to our business partner’s privacy policy. We are not responsible for the processing of personal information by our business partners.

  • Affiliates. We may share your personal information with our corporate affiliates.

  • Advertising Partners. We may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising”, “personalized advertising”, or “targeted advertising.”

Some of the advertising Technologies we may use include:

Google.  For more information about Google’s use of your personal information, please visit Google’s Data Policy.  To learn more about how to opt-out of Google’s use of your information, please click here.

Instagram.  For more information about Instagram’s use of your personal information, please visit Instagram’s Data Policy.  To learn more about how to opt-out of Instagram’s use of your information, please click here while logged in to your Instagram account.

LinkedIn.  For more information about LinkedIn’s use of your personal information, please visit LinkedIn Data Policy.  To learn more about how to opt-out of Instagram’s use of your information, please click here while logged in to your LinkedIn account.

  1. Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

4. YOUR PRIVACY CHOICES

The privacy choices you may have about your personal information are described below.

  • Email Communications. If you receive an unwanted promotional email from us, you can use the unsubscribe functionality found at the bottom of the email to opt out of receiving future promotional emails. Note you will continue to receive transaction-related emails. We may also send you certain non-promotional communications regarding us and the Services and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to this Privacy Notice).

  • Text Messages. If you receive an unwanted promotional text message from us, you may opt out of receiving future promotional text messages from us by following the instructions in the text message you have received from us, replying “STOP”, or by otherwise contacting us as set forth in “Contact Us” below.

  • Do Not Track Signals and Global Privacy Control. Some web browsers incorporate other "do-not-track" (“DNT”) or similar features signaling to websites with which the browser communicates that a visitor does not want to have their online activity tracked. As of the Effective Date, not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, we along with many other digital service operators do not respond to all DNT signals. We recognize GPC signals as required under certain state privacy laws, but we do not currently recognize other DNT signals. For more information about the Global Privacy Control, please visit https://globalprivacycontrol.org.

  • Cookies. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, the Services may not work properly.

    Please note cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of certain tracking on some mobile applications by following the instructions for Android, iOS, and others.

    The online advertising industry also provides mechanisms that may allow you to opt out of receiving targeted ads from organizations participating in self-regulatory programs. To learn more, visit the Network Advertising Initiative and the Digital Advertising Alliance.

    Please note you must separately opt out in each browser and on each device.

5. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION 

All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws differing from the laws where you live.

6. CHILDREN'S PERSONAL INFORMATION

The Services are not directed to children under 13 years of age (or other age as required by local law outside the United States), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has uploaded personal information to the Services in violation of applicable law, you may contact us as described in “Contact Us” below.

7. THIRD-PARTY WEBSITES/APPLICATIONS

The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

  1. CONTACT US 

If you have any questions about our privacy practices or this Privacy Notice, or to exercise your rights as detailed in this Privacy Notice, please contact our appointed Data Protection Officer at: Jordan@rptherapyco.com.